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shipping
- free domestic shipping.
- we ship to all 50 states and Canada.
exchanges + returns
- full-priced items are eligible for a full refund less a $5 restocking fee.
- sale items are eligible for exchange or credit only.
- final sale items cannot be returned or exchanged.
- all returns must be requested within 21 days from the date of receipt via hello@lunaticfemme.com.
- all items should be returned in their original packaging with tags attached, hygiene strips in place and show no signs of wear.
- shipping charges are not refundable.
- international duties and taxes, which are calculated at checkout, are not refundable.
- upon receipt of returned goods, lunatic femme reserves the right to deny a refund if the merchandise does not meet return policy requirements.
- stickers are final sale and not eligible for returns.
